Working with Francesca

in-studio | online

In-Person Coaching and Private Classes

In-person coaching and private classes are available one-on-one or for small groups of friends. Currently, we’re limiting group sizes to four people while we make some changes to our studio to accommodate social distancing requirements.

In-person coaching

Schedule one to three hour blocks of time with Francesca to explore specific techniques, work through a particular design or fabrication challenge, or learn how to operate new equipment. The time is yours: you’ll get 100% of her time during your session.

  • Purchase one to three hour blocks of time on the website. After checkout, you’ll be able to schedule your consultation using our booking system and provide information about the topic(s) you’d like to discuss.
  • Francesca will review the information you provide and come up with a plan of attack. She may send you homework! If she does, it’s important for you to complete any assigned tasks and/or answer any questions she may have before your session.

Private Classes

Book a six hour day with Francesca to work through a project designed just for you, based on your specific interests and skill level.

  • Purchase a private class on the website. After checkout, you’ll be directed to a page where you can provide information about the topic(s) you’d like to explore and your current skill level.
  • Francesca will contact you via email to outline a plan of attack. She may send you homework! If she does, it’s important for you to complete any assigned tasks and/or answer any questions so she can determine how best to help you. Once she’s clear on your goals, she’ll propose a project or approach and work directly with you to get the class scheduled. (Materials will be extra!)

Online Coaching and Consultations

Even if you can’t make it to the studio to work with Francesca in person, you can still work with her remotely! Sign up for a 30 minute or 60 minute one-on-one consult and talk through design issues, technical challenges, or tool and equipment questions.

How does it work?

  • Purchase a 30 minute or 60 minute session. After checkout, you’ll be able to schedule your consultation using our booking system and provide information about the topic(s) you’d like to discuss.
    • Francesca will review the information you provide and come up with a plan of attack. She may send you homework! If she does, it’s important for you to complete any assigned tasks and/or answer any questions she may have before your session.
  • You’ll be meeting with Francesca via an online videoconferencing platform, where you’ll be able to see and talk with her in real time, using her multi-camera teaching setup. For best results, you’ll need:
    • A high speed internet connection with at least 3mb upload and download speed. (You can check your internet speed here.)
    • A camera connected to your computer, a microphone, and a speaker.
    • Check here for a full list of supported operating systems and devices.
  • Once your consultation is booked, you’ll be provided a link you can use to familiarize yourself with our videoconferencing system.
  • Video of your consultation with Francesca will be uploaded to a private dashboard for your exclusive use, along with any other resources developed for you in response to your topic of interest. And you’ll be able to access that video indefinitely, as long as we keep Makery University up and running! (Please allow us five working days to get the video uploaded for you.)

Consultation policies

  • Francesca doesn’t pretend to know “all the things” so there will be topics and techniques she won’t be able to help you with. If she decides there are better options for your situation or area of inquiry, you’ll receive a complete refund of your consultation registration and her recommendations for other resources.
  • Sessions must be booked with at least two days notice, so Francesca has sufficient time to prepare, and may be booked as far out as four weeks.
  • Cancellations:
    • If you cancel your session within 24 hours of scheduling it, you’ll receive a complete refund.
    • After 24 hours, Francesca has begun research and preparation and cancelled sessions will receive a 50% refund.
    • No refunds will be given for sessions cancelled less than 24 hours before the scheduled appointment time.
  • We cannot take responsibility for technical issues that may come up during the course of your online consultation session. In the event of platform-based issues outside our control, or if our broadcasting equipment fails for any reason, we’ll reschedule your session for another time at no cost to you or offer you a full refund. You are responsible for ensuring that your internet service and computer or mobile devices are sufficient to participate in the video session.